Contact Centre

Sennex is a recognised international leader in the masterplanning and design of customer contact centres and back office fulfilment centres. We have a high proprietary knowledge of the mechanics of 'in-house' and 'third party' contact centre operations across both inbound and outbound environments.

Our proven creativity and understanding of the relevant issues allows us to uncover problems and design innovative solutions that are in harmony with contact centre management best-practices thereby ensuring optimum workplace productivity.
Our offering includes:

Programming
Space planning
Equipment planning
Concept design
Detailed design
Material and furniture selection
Value engineering
Team culture brand development
3d visualisation